Total Sport Solutions Response to the COVID-19 Crisis

As the impacts of COVID-19 are being felt across the globe we want to ensure we keep our employees and customers informed about Total Sport Solutions' ongoing actions to respond to this crisis.

As of March 17th, all office staff have been assigned to work-from-home protocols.  We are available via phone or email, however, for now, our showroom and office are closed.  As for our installers, those who prefer not to work are allowed the option to self-isolate at home and their job will be protected.  Installers who choose to continue to work are required each day, when they arrive at work, to take the Ontario Government COVID-19 self-assessment and additionally, we are monitoring their body temperature to ensure they are not experiencing any health-related issues.  Those that are, no matter what the symptom, are being asked not to report for work and to follow the Ontario Government COVID-19 self-assessment protocol

As freight carriers have been deemed essential services, shipments continue to move uninterrupted. As most companies have good health protocols in place, they too are experiencing some delays related to employee staffing and sickness. 

The health and well-being of our employees, our customers, and the general public are paramount at a time like this and we are evolving with the situation on a day by day basis.  We may modify or cease our work at any time, without notice, as the situation dictates.

We wish everyone to be safe, stay safe.  Be extra diligent now so that we can all get through this as quickly as possible.  Temporary self-isolation is a small price to pay for your health and the long term health of your friends, family, neighbours and loved ones.

Authorized Distributor
Dealer

"Thank you very much for customizing and shipping our padding so quickly. I truly appreciate your exceptional customer service. The padding looked great, and worked perfectly to protect our athletes."
S. Jones
2015 Pan Am/Parapan Am Games

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